Frequently Asked Questions

Wondering what to expect from your Kuuma sauna Tasmania experience? Upon boarding (15 min prior to departure/session time), the Kuuma Skipper/Sauna Master will welcome you and explain the rules both onboard and in the sauna, making sure that everyone has a safe and enjoyable experience. Indicative schedule for a 90 minutes sauna session: Cruise to a Quiet Nearby Bay (10-15 minutes): Enjoy a leisurely 15-20 minutes cruise to a serene nearby bay. During this time, you are free to explore the vessel, change if needed, or head straight into the sauna. At Anchor/mooring (60-70 minutes): After everything is secure, you are encouraged to take a leap and jump into the cold water (Average: 9º in Winter / 17º in Summer). If the jump feels a bit too intense, we also offer a more playful alternative: the trusty Kuuma shower bucket. Simply pull the cord gently and let the cold water cascade over you. While it may not be as dramatic as the jump, it is still a refreshing and fun way to cool down. Feel free to repeat this ritual as many times as you like until the gate is closed, which signals the return to the marina. Return Cruise (10-15 minutes): During the cruise back, you are welcome to continue the sauna ritual and use the shower bucket for cooling. Alternatively, you are welcome to put on warm comfy clothes and soak in the scenic views on the roof top terrace while cruising back to the initial pick up location. Throughout your experience, the Skipper/Sauna Master will be available to assist you, answer any questions, and ensure that your session is both memorable and worry-free.

For your convenience and due to limited storage space onboard, we recommand bringing only essential items in a closable bag. You can then leave your bag on the bench seat or hang it on a robe hook located next to the staircase. We kindly ask you to remove any glasses or hanging jewellery before entering the sauna to prevent damage or discomfort due to high temperatures experienced in the sauna.

We do provide facilities on board. • Change room - A lockable changing room is available on board if you have not already changed into your swimwear. Please refrain from leaving your belongings in this area. • Marine toilet - A lockable marine toilet is also available for your convenience. Please only flush toilet paper down the toilet. A bin is located beside the toilet for any other waste.

Kuuma standard operating sauna temperature is between 80-90 degrees Celsius (176-194 degrees Fahrenheit), which we consider optimal for a traditional sauna experience. However, we understand that individual preferences vary, and our sauna master is more than happy to accommodate your desired temperature adjustments. Whether you prefer it slightly cooler or hotter, just let us know, and we'll make the necessary adjustments to ensure your comfort. For private sessions, especially those involving children, we typically maintain a slightly lower temperature range of 60-70 degrees Celsius (140-158 degrees Fahrenheit) to ensure a safe and enjoyable experience for all participants. It's important to note that our sauna is wood-fired, meaning that adjusting the temperature may require some time as the heat gradually builds up.

To maximise your comfort and safety during your sauna session, we recommend a structured approach. We suggest three rounds of sauna use, with durations of 5, 10, and 15 minutes, respectively, and advise not exceeding 20 minutes per round (suggested time). This carefully curated schedule ensures an optimal and enjoyable sauna experience while minimising the risk of dehydration or other heat related discomfort. However, please remember that this is just a guideline—always listen to your body and adjust as needed. Our priority is your well-being, and to assist you throughout your session, the skipper/sauna master will be on board. Feel free to ask any questions or express concerns at any point during your experience.

You can book up to 60 days in advance. As a very small, family-run business, we like to keep things flexible and not plan too far ahead, so this helps us manage our schedule while still accommodating our guests. Last-minute planners are welcome too — bookings can be made as late as 2.5 hours before a session, subject to availability. Just a heads-up: for late bookings, you will still need to arrive 30 minutes before your session's scheduled departure, so please keep that in mind when booking close to the start time.

Wondering how to book your Kuuma sauna Tasmania experience? We're here to help... All available time slots are listed in our online booking system. Note that bookings can be made up to 60 days or as late as 2.5 hours before a session. If you are not sure which sauna session you would like to book, start by browsing our sauna experiences on the service page. Otherwise, head straight to the booking calendar to select your preferred date and time, and follow the prompts to complete your booking. All our 90-minute sessions are typically communal (max capacity 8 people), meaning you will share the experience with other guests. However, if you book all 8 spots, the session will become your own private sauna experience. Creating an account is recommended for easy booking management and to join our Kuuma Rewards Program, earning points for exclusive discounts. However, you can book without an account if preferred. For Private 3 hrs Sauna Charter bookings, please contact us via email at admin@kuuma.com.au For more information about Kuuma Cancellation, Reschedule & Refund Policies, please read Clause 6 and 7 of our Terms & Conditions.

Kuuma has a strict maximum capacity of 8 passengers for all services, as set by our vessel certification. This limit includes all guests on board—whether they are in the sauna or not.

A communal sauna session is a shared experience where you will join other members of the public in the sauna. It is a social and energising way to enjoy the sauna, with a maximum capacity of 8 people. A private sauna session, on the other hand, is exclusively reserved for you and your group. You will have the sauna entirely to yourselves, allowing for a more intimate and personalised experience, also with a maximum capacity of 8 people. The key difference lies in whether you prefer to share the experience with others or enjoy it privately with your chosen group.

We do not operate a formal waitlist system. However, you are welcome to send us an email, and if a cancellation occurs with reasonable notice, we will contact you. Please note that cancellations are very rare. A reminder that all guests are required to arrive 30 minutes prior to the scheduled session time to allow for the mandatory induction process.

We welcome you to bring your own food and non-alcoholic beverages aboard. If you are interested in grazing platters, we recommend checking out some delightful options from The Grazing Table (use code KUUMA10 for a 10% discount on their website) or Hill Street Grocer. For safety reasons, please note that glassware is not permitted, and we kindly ask that you take your rubbish with you at the end of your experience.

To redeem your Kuuma gift card, start by selecting the sauna session you would like to book on our Service page. Then head to our Booking page, choose your preferred date and time on the calendar, and continue to the checkout page. At checkout, enter your 16-character gift card code (a combination of letters and numbers) into the ‘Redeem a gift card’ box. The value will be applied to your total automatically. If your gift card does not cover the full amount, you can pay the remaining balance using a credit or debit card. If you have a promo code, enter it in the ‘Enter a promo code’ box on the checkout page to apply the offer to your booking.

Our booking system only allows one gift card to be applied per transaction. If you have multiple gift cards, you will need to create separate bookings for the same session or time slot, using one gift card for each booking. Unfortunately, combining multiple gift cards into a single booking is not supported. If you need assistance with your booking, please reach out to us – we are happy to help!

To help us provide a relaxing and rejuvenating experience for all guests, children aged 10 to 17 years are welcomed but may only attend private sauna sessions and are not permitted in communal sauna sessions. We regret that children aged of 9 and younger are not permitted to use the sauna under our insurance policy. Children aged 10 to 17 years old need to be accompanied by an adult at all times onboard Kuuma and in our sauna . Each child counts as one person and the maximum allowed ratio is 1 adult for every 3 children. For more information please read our Terms & Conditions as well as the Children in Sauna Policy

As stated in our terms and conditions, we are unable to have children under 10 aboard at any time. This is strictly enforced as it is a risk requirement of our insurance with regards to having minors on our vessel on open waters. Please make alternative arrangements for any children in your care for your private sauna session or charter.