Question 1

When and where should I arrive for my sauna session at Margate Marina?

Accepted Answer

The following is some helpful information about arriving for your Kuuma sauna Tasmania (https://www.kuuma.com.au/)experience:

ARRIVAL TIME

• Please be at the designated meeting point 30 minutes before your scheduled session departure.
 • Boarding and briefing happen before your departure time.
 • If you miss the boarding and briefing, your booking will be forfeited as the boat must depart on time for other guests. For private sessions (where you have booked all seats), the boat will wait for your group, but the session will be shortened accordingly.

LOCATION & PARKING
 
 • KUUMA is located in Margate Marina, Barretta – [Google Maps](https://maps.app.goo.gl/yotU4NuWBkFe88Ub6).
 • Park outside the Marina gate (see map below).
 • Do not park within the Marina.
 • Once parked, head directly to the designated meeting point.
 • Allow 5 minutes to walk to the meeting point.

MEETING POINT

The Kuuma Skipper/Sauna Master will meet you at the designated meeting point (see map below) and escort you to the sauna boat berth. Please do not access the berth and remain at the meeting point until Kuuma staff arrive.

Parking and Meeting Point Location Map - Margate Marina
https://static.wixstatic.com/media/24d751_f951ab468f934c3fa864437d4e6543d1~mv2.png

Members Gate & Visitor Gate at the Top of Margate Marina
https://static.wixstatic.com/media/24d751_31ea34cc9dcc4721bb470c0454b26bad~mv2.jpeg

Margate Marina Meeting Point
https://static.wixstatic.com/media/24d751_8d4bfee4dccf43d0b1c17e1c9ace1643~mv2.jpeg

Question 2

What to bring to my session at Margate Marina?

Accepted Answer

To ensure you have everything you need, please remember to wear warm comfy clothes and pack the following items in a small closable bag:

• Swimwear - Nudity is not permitted

• Towels - Towels (one per person) are provided for your session, however, we recommend bringing an extra towel for drying off at the end of your experience.

• Water bottle - Hydration is key before, during and after your experience. Please bring a water bottle. Filtered water fountain is available onboard at your convenience.

Question 3

Are there any facilities on board?

Accepted Answer

We do provide facilities on board.

• Change room - A lockable changing room is available on board if you have not already changed into your swimwear. Please refrain from leaving your belongings in this area.

•  Marine toilet - A lockable marine toilet is also available for your convenience. Please only flush toilet paper down the toilet. A bin is located beside the toilet for any other waste.

Question 4

What should I do if my booking is in less than 48 hours and I have not received an email about my sauna experience?

Accepted Answer

If your booking is in less than 48 hours and you have not received any emails, please follow these steps:

1. Check Your Spam/Junk Folder: Sometimes our emails may end up in these folders, so please check there.
2. Review Your Booking Confirmation: Upon booking your experience, you should have received a confirmation email containing important details about when to arrive, where to park, where to meet, and what to bring.
3. Reach Out to Us: If you still need assistance, please contact us via email or through our website’s contact form. Include your booking details as well as the date and time of your session, so we can assist you quickly.

In the meantime, please take a look at the previous FAQs, which contain all the information you need. We look forward to your visit!

Question 5

What is the best way to get to Kuuma at Margate Marina, Barretta?

Accepted Answer

Kuuma is located at Margate Marina in Barretta, just after the Margate township, Tasmania, about 20 minutes south of Hobart. Please remember to arrive 30 minutes prior to your scheduled session departure time to allow for boarding and briefing. Here are a few options for getting to us:

By Car:
The easiest way to reach us is by car. From Hobart, simply head south on the Channel Highway (A6) for about 20 minutes towards Margate. Margate Marina is located in Barretta, just 2 minutes after you leave Margate township. The simplest way is to enter "Kuuma – Nature Sauna" into Google Maps,(https://maps.app.goo.gl/zyNFbzfnEZ5foTmD6) and it will guide you directly to our location.

By Taxi or Rideshare (eg. Uber, Ola, Shebah):
If you do not have a car or are not planning to rent one, the second easiest way to get to us is by taxi or rideshare. These services are readily available in Hobart and offer a convenient, direct route to Kuuma – Nature Sauna.

Public Transport:
If you feel adventurous, there are bus routes that connect Hobart with Electrona (a suburb just after Barretta). This option will take a minimum of 1 hour to reach Kuuma, so be sure to factor in the travel time to arrive 30 minutes prior to your scheduled session departure time. You can check the schedule with the Tasmanian Transport Service (https://www.transport.tas.gov.au/)to find the best options for your trip, or alternatively, enter "Kuuma – Nature Sauna" into Google Maps (https://maps.app.goo.gl/zyNFbzfnEZ5foTmD6)and request directions "via public transport."

Safe travels and see you on board!

Frequently Asked Questions

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