Frequently Asked Questions
Find the answers to your most common questions.
If you still cannot find what you are looking for, please do not hesitate to email us at admin@kuuma.com.au
The following is some helpful information about arriving for your Kuuma sauna Tasmania experience:
ARRIVAL TIME
Please be at the designated meeting point 30 minutes before your scheduled session departure.
Boarding and briefing happen before your departure time.
If you miss the boarding and briefing, your booking will be forfeited as the boat must depart on time for other guests. If you have booked all 8 spots, the boat will wait for your group, but the session will be shortened accordingly.
LOCATION & PARKING
KUUMA is located in Margate Marina, Barretta – [Google Maps].
Park outside the Marina gate (see map below).
Do not park within the Marina.
Once parked, head directly to the designated meeting point.
Allow 5 minutes to walk to the meeting point.
MEETING POINT
The Kuuma Skipper/Sauna Master will meet you at the designated meeting point (see map below) and escort you to the sauna boat berth.
To ensure you have everything you need, please remember to wear warm comfy clothes and pack the following items in a small closable bag:
• Swimwear - Nudity is not permitted
• Towels - Having at least one large towel is compulsory. We recommend bringing 2 large towels: one to wrap around your waist inside the sauna and another for drying yourself at the end of your session. Hand towels or small gym towels are not suitable.
Please note that if you forget your towel, we will need to charge a $25 rental fee for us to provide one.
• Water bottle - Hydration is key before, during and after your experience. Please bring a water bottle. Filtered water fountain is available onboard at your convenience.
We do provide facilities on board.
• Change room - A lockable changing room is available on board if you have not already changed into your swimwear. Please refrain from leaving your belongings in this area.
• Marine toilet - A lockable marine toilet is also available for your convenience. Please only flush toilet paper down the toilet. A bin is located beside the toilet for any other waste.
If your booking is in less than 48 hours and you have not received any emails, please follow these steps:
Check Your Spam/Junk Folder: Sometimes our emails may end up in these folders, so please check there.
Review Your Booking Confirmation: Upon booking your experience, you should have received a confirmation email containing important details about when to arrive, where to park, where to meet, and what to bring.
Reach Out to Us: If you still need assistance, please contact us via email or through our website’s contact form. Include your booking details as well as the date and time of your session, so we can assist you quickly.
In the meantime, please take a look at the previous FAQs, which contain all the information you need. We look forward to your visit!
Kuuma is located at Margate Marina in Barretta, just after the Margate township, Tasmania, about 20 minutes south of Hobart. Please remember to arrive 30 minutes prior to your scheduled session departure time to allow for boarding and briefing. Here are a few options for getting to us:
By Car: The easiest way to reach us is by car. From Hobart, simply head south on the Channel Highway (A6) for about 20 minutes towards Margate. Margate Marina is located in Barretta, just 2 minutes after you leave Margate township. The simplest way is to enter "Kuuma – Nature Sauna" into Google Maps, and it will guide you directly to our location.
By Taxi or Rideshare (eg. Uber, Ola, Shebah): If you do not have a car or are not planning to rent one, the second easiest way to get to us is by taxi or rideshare. These services are readily available in Hobart and offer a convenient, direct route to Kuuma – Nature Sauna.
Public Transport: If you feel adventurous, there are bus routes that connect Hobart with Electrona (a suburb just after Barretta). This option will take a minimum of 1 hour to reach Kuuma, so be sure to factor in the travel time to arrive 30 minutes prior to your scheduled session departure time. You can check the schedule with the Tasmanian Transport Service to find the best options for your trip, or alternatively, enter "Kuuma – Nature Sauna" into Google Maps and request directions "via public transport."
Safe travels—see you on board!